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If you are not completely satisfied with your Silkzzz Duvet™ product, you may return it to us for a full purchase price refund. Unfortunately, we do not offer exchanges at this time and are unable to refund your shipping charges.
If you purchased your Silkzzz Duvet™ product(s) in store, please follow the store’s return policy.
If you purchased your product(s) online from silkzzz.com, please follow the return policy below.
To return your item(s):
Pack your item(s) in a padded envelope or box to prevent damage during shipping. Include your original proof of purchase and the original Silkzzz Duvet™ product. Mail your return via the United States Postal Service (USPS). You will receive a confirmation e-mail when your return is processed.
Mail returns to:
P.O. Box 794478
Dallas TX, 75379
Your return will be processed within 30 days following our receipt. If you have any questions about your return, please contact Customer Service at: